The new season brings on board a new face in the form of Tshepo "Howza" Mosese, replacing Lesley Musina.
The new season features several changes, including moving from the original timeslot of Thursdays at 21h30 to Sundays at 20h30, with a revamped studio look and feel brining a new vibe to the show and the new timeslot.
Speak Out, is a factual reality show on SABC2 that assists disgruntled consumers and business owners who have been scammed, 'taken for a ride', or robbed out of their hard-earned money through poor, bad or lack of service, dishonest business practices.
The new season comprises of 52 episodes, beginning with 13 re-versioned episodes which revisit old cases and will be engaging consumers, businesses and industry experts regarding the effects of COVID-19, how the world is changing and how we must adapt to it.
Speak Out plays the role of a 'Consumer Watchdog' and ensures that a fair resolution for the consumer is reached and that businesses take accountability for their wrongdoing.
In this season we will also be dealing with businesses/service providers that have been taken for a ride by customers who don't honour their payments after work or service was delivered, grinding businesses to a halt.
Importantly, the show educates consumers and small business owners to be more cautious and vigilant in their everyday financial dealings, with the aim of creating financial savvy consumers and business owners who know their rights and responsibilities.
This season of Speak Out will address all issues concerning money transactions from customer to business, business to business and any financial transactions between family members and friends.
This season not only focuses on the complaint at hand but delves deeper into understanding the emotional state and impact a consumer or small business owner has suffered through unethical financial transactions.
We also expose big social financial issues which affect us daily be it directly or indirectly. Through this, we educate consumers on how different consumer organisations operate.
We deal with cases of people from different backgrounds and financial status who have gone through different lengths and strides to resolve their consumer or business complaint but still have no joy.
Ultimately, Speak Out becomes their last resort - the voice for the voiceless.